Terms of Service

This website is operated by ChartGuide. Throughout the site, the terms “we,” “us,” and “our” refer to ChartGuide. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any of our services.

Any new features or tools added to the current site are also subject to these Terms. We reserve the right to update or modify these Terms at any time by posting changes on this page. It is your responsibility to review this page periodically. Continued use after changes are posted constitutes acceptance of those changes.

1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your region, or you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purposes, nor violate any laws in your jurisdiction, including copyright laws. You must not transmit any worms, viruses, or destructive code. Any breach of these Terms will result in immediate termination of your Services.

2. General Conditions
We reserve the right to refuse service to anyone, at any time. Your content (excluding credit card information) may be transferred unencrypted and transmitted over various networks. Credit card information is always encrypted. You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.

3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if any information on this site is inaccurate, incomplete, or outdated. The content provided is for general informational purposes only and should not be relied upon without consulting more complete or up-to-date sources. Your use of such material is at your own risk. We may modify the contents of this site at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor changes to the site.

4. Products and Services
Certain products or services may be available exclusively online. We do not guarantee that products, services, or materials will meet your expectations, or that errors in the Service will be corrected. Imitating or replicating our products in any way is strictly prohibited. We reserve the right to remove access or ban accounts suspected of such activity.

5. Refunds, Cancellations, and Chargebacks
All purchases are final. Refunds are only offered for duplicate payments if reported within 7 days. Subscriptions automatically renew unless canceled before the renewal date. We may send reminder emails, but it is your responsibility to manage your subscription. No refunds are given for failing to cancel on time. Any chargebacks or payment disputes will result in immediate account termination and removal of access to our services.

6. Prohibited Uses
You may not use the site or its content for unlawful or unauthorized purposes. Any prohibited use may result in immediate termination of your access to the Service.

7. Disclaimer and Liability
We do not guarantee uninterrupted, secure, or error-free service, nor do we promise specific results. All products and services are provided “as is” without warranties of any kind. You use our services at your own risk. ChartGuide and its affiliates are not liable for any damages arising from your use of the service.

8. Indemnification
You agree to indemnify, defend, and hold harmless ChartGuide, its team, affiliates, partners, and service providers from any claims arising from your breach of these Terms, your violation of any law, or your violation of the rights of a third party.

9. Changes to Terms of Service
We reserve the right to update or change these Terms at any time. It is your responsibility to check this page periodically. Continued use after any updates constitutes acceptance of the revised Terms.

10. Contact Information
For questions regarding these Terms of Service, please contact us through our support ticket system on Discord.